
“Should I stick with my gas water heater or switch to the heat pump water heater?” Has this question recently […]
Has your power bill ever made you wonder which household appliances are costing you the most due to their consumption?
Well, you’re not alone.
To answer the questions lingering in your head, almost half of that energy bill is usually attributed to the heating and cooling systems in Australian households.
In fact, homeowners in Australia are beginning to realise the little-known fact that their hot water systems consume about a quarter of the energy used by their household.
For this reason, Australian households are quickly switching to heat pump water heaters.
They are not just another eco-trend. Rather, these are among the best investments you can make to lower your long-term energy expenses.
They’re a smarter, cleaner, and far more efficient way to keep the hot water running without burning a hole in your wallet.
However, a major question arises once you decide to join the movement: which system should you actually purchase?
Rinnai and iStore are two names you’ve undoubtedly seen everywhere if you’ve done even five minutes of research. Both claim to future-proof your hot-water system, save energy costs, and are common in Australian houses.
But in terms of reliability, cost, and performance, which one truly delivers?
To help you make this long-term investment, let’s examine how Australia’s most common choices, Rinnai and iStore, differ from one another, their respective functions, and which heat pump water heater offers the best value for your money.
Unlike a conventional electric water heater, a heat pump water heater does not directly produce heat. Rather, like a refrigerator in reverse, it draws heat from the air and moves it into the water tank.
Prior to comparing Rinnai and iStore, it is helpful to understand how heat pump water heaters generally work and what makes these systems so unique.
Unlike a conventional electric water heater, a heat pump water heater does not directly produce heat. Rather, like a refrigerator in reverse, it draws heat from the air and moves it into the water tank.
This method is among the most efficient ways to heat water because it uses up to 70% less power compared to traditional water heaters.
Now, let’s see which of these two famous brands does it better by comparing their specs.
Renowned for its gas systems, Rinnai has been a household name in Australian homes for a long time.
The company is now branching out into heat pump technologies. Its line, like the Rinnai Enviroflo series, is designed for individuals who demand reliability and easy integration into existing systems.
Better Performance in Cooler Climates:
A robust compressor built into Rinnai systems ensures dependable operation even in colder temperatures. In southern areas where mornings can be cold, like Adelaide or Melbourne, that is a significant benefit.
Quiet Operation:
The machine operates with little noise, much like a contemporary refrigerator, which makes it appropriate for indoor installations or smaller residences.
Option for Hybrid Technology:
If the air temperature falls too low, certain Rinnai models have electric backup heating elements that start up automatically.
Slightly Higher Power Draw: In the same circumstances, Rinnai heat pumps typically use a little more electricity than iStore systems.
Less Smart Integration: Rinnai’s control system seems more conventional than iStore’s, with fewer choices for app-based monitoring.
Rinnai is best for homeowners who place a high value on performance, brand reputation, and reliability in a variety of conditions. For homes that require reliable hot water without worrying about technological aspects, this system is “set-and-forget.”
The iStore technology is known for being an extremely efficient solution that works well with solar energy systems. Developed in Australia for Australian circumstances, it’s been developed with the country’s long summers and significant temperature changes in mind.
Superior Efficiency:
With a Coefficient of Performance (COP) of up to 4.0, the iStore 270L model may produce up to 4 kW of heating energy for every 1 kW of electricity it consumes. Compared to most similar systems, this is much higher.
Solar-Ready Design:
You may maximise your daytime self-generated energy by integrating iStore with rooftop solar systems.
Smart Control System:
You may schedule your water heating cycles to coincide with your solar output or off-peak tariffs by using the app connectivity.
Quieter Operation:
It’s one of the quieter alternatives available because the compressor and fan are made to function smoothly.
Best in Warm to Moderate Climates: Although effective, the performance of iStore systems may noticeably degrade in very cold climates. States with continuously warm ambient air, such as Queensland, NSW, and WA, are ideal for them.
Greater Upfront Cost: You will probably have to pay a bit more upfront because of the technology and solar integration possibilities, but the long-term benefits will usually offset it.
These systems are perfect for homeowners who care about the environment and want to use as little energy as possible, particularly those who already have solar power systems or intend to add one soon.
Feature | Rinnai Heat Pump Water Heater | iStore Heat Pump Water Heater |
Tank Capacity Options | 250L, 315L | 180L, 270L, 315L |
Coefficient of Performance (COP) | 3.2 – 3.6 | 3.8 – 4.2 |
Annual Energy Use (Family of 4) | ~1,600–1,800 kWh | ~1,200–1,400 kWh |
Estimated Annual Savings vs. Electric Heater | 55–60% | 65–75% |
Hot Water Recovery Rate | ~60–70 L/hour | ~80–90 L/hour |
Operating Temperature Range | -5°C to 43°C | -7°C to 38°C |
Noise Level | 45–49 dB (as quiet as a fridge) | 46–50 dB (low hum) |
Smart Controls / Wi-Fi | Basic control panel | App-based scheduling and monitoring |
Solar Compatibility | Compatible, but manual setup | Seamless integration with rooftop solar |
Upfront Cost (Installed) | $3,000–$3,800 | $3,500–$4,200 |
Government Rebate Eligibility | Yes (STCs, state rebates) | Yes (STCs, state rebates) |
Best Climate Suitability | Cooler to moderate climates | Moderate to warm climates |
Warranty | 6–7 years | 5–7 years |
Let’s take a moment to discuss numbers. Using a typical electric water heating system, the average Australian household of four spends between $800 and $1000 annually on hot water.
Depending on consumption and the region where you live, a Rinnai heat pump water heater can reduce that by about 60%.
When combined with rooftop solar, the iStore can increase those savings even more, by as much as 70–75%.
That difference can result in additional savings of hundreds or even thousands of dollars over ten years.
Although both Rinnai and iStore provide comparatively easy installations, it’s important to note a few distinctions:
Heat pumps from both brands have modest maintenance requirements, requiring just occasional air filter cleaning and professional service every few years.
The name on the unit isn’t the only factor in choosing the best heat pump water heater for your Australian home. It all comes down to selecting the system that best suits your long-term energy objectives, climate, and lifestyle.
Regardless of your preference for iStore’s state-of-the-art efficiency or Rinnai’s dependability, both represent significant advancements in reducing costs and carbon emissions.
Now is the best time to switch because of government discounts and growing energy costs. Both your electricity bill and your future self will appreciate it.
Although iStore heat pumps may operate in colder climates, their effectiveness may suffer. Extremely low temperatures can affect their performance because they are made to draw heat from the air.
A heat pump’s typical lifespan is between 10 and 15 years, depending on several variables. Depending on the same factors, a ductless mini-split heat pump can last anywhere from 10 to 30 years.
Depending on usage and the surrounding temperature, the iStore 180L normally takes 4 to 5 hours to heat a tank of water thoroughly. It uses significantly less energy than traditional systems throughout this process because of its extremely effective heat pump technology.
Your setup and climate will determine this. Generally, iStore excels in warmer places like Queensland, NSW, and WA, particularly when combined with solar power. Rinnai does better in colder climates like Victoria or Tasmania.
Indeed. In addition to being eligible for Small-scale Technology Certificates (STCs), both may also qualify for additional energy-efficiency rebates from the Australian government or solar hot water incentives, depending on your state.
Indeed, your water will be automatically heated by your daytime solar output thanks to iStore’s seamless solar integration design. Although Rinnai can also run on solar power, it might need to be manually scheduled or set up.